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FREQUENTLY ASKED QUESTIONS 

Before making your appointment with Arena Express Care, there are a few things you should know:

WHAT DO I NEED TO DO TO PREPARE FOR MY VISIT WITH ARENA EXPRESS CARE?

  • Bring a photo ID and insurance card

  • Identify a convenient pharmacy that you will use for picking up medications 

  • Gather any pertinent health information or vital records that may be necessary to help your physician during your visit

  • Bring a list of current medications and dosages

2

WHAT IS MY OUT OF POCKET COST TO BE SEEN AT ARENA EXPRESS CARE?

We currently accept the following insurances. Please check prior to your visit if you have a deductible , co-insurance and/or copay:

  • Aetna: Aetna Choice POS II (Open Access)

  • Aetna: Open Choice PPO

  • Blue Cross Blue Shield of Massachusetts Blue Care Elect (PPO/EPO)

  • Blue Cross Blue Shield of Massachusetts: Preferred Blue

  • Cigna: Open Access Plus

  • United Healthcare: United Healthcare Choice Plus

ARENA CARE & WELLNESS

50 CONGRESS ST. SUITE 620

BOSTON, MA 02109

ADMIN@ARENAHEALTH.ORG 

TEL.617-513-8568

PATIENT PORTAL

HOURS OF OPERATION:

MONDAY: 8:30 AM - 4:30 PM

TUESDAY: 8:30 AM - 4:30 PM

WEDNESDAY: 8:30 AM - 4:30 PM

THURSDAY: 8:30 AM - 4:30 PM

FRIDAY: 8:30 AM - 4:30 PM

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WEEKEND/EVENING CLINIC/AFTER HOURS: BY APPOINTMENT ONLY

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URGENT VISITS/EXPRESS CARE: 

BY APPOINTMENT ONLY

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MEMBERS ONLY:

24/7 TELEMEDICINE SERVICES

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PROUDLY SERVING CITY, STATE AND FEDERAL EMPLOYEES AS WELL AS UNDERPRIVILEGED PATIENTS WHEN NEEDED TO ASSIST THE COMMUNITY

Doctor Using Digital Tablet

CLOSEST PARKING GARAGE:

POST OFFICE SQUARE

112 Congress St, Boston, MA 02110

CLOSEST T STATION:

GOVERNMENT CENTER

HAYMARKET STATION

NON-HEALTH & PATIENT RELATED INQUIRIES

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© 2025 by Arena Care & Wellness

FOR CLINICAL/MEDICAL INQUIRIES,

PLEASE USE THE PATIENT PORTAL.

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