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FREQUENTLY ASKED QUESTIONS 

Before making your appointment with Arena Express Care, there are a few things you should know:

WHAT DO I NEED TO DO TO PREPARE FOR MY VISIT WITH ARENA EXPRESS CARE?

  • Bring a photo ID and insurance card.

  • Select a preferred pharmacy where you would like your prescriptions to be sent.

  • Gather any relevant health information or medical records that may help your physician during the visit. 

  • Bring a complete list of current medications, including dosages.

2

WHAT IS MY OUT OF POCKET COST TO BE SEEN AT ARENA EXPRESS CARE?

Your out-of-pocket cost will depend on your insurance plan. Before your visit, please confirm whether your plan includes a deductible, co-insurance or copay.

 

We currently accept the following insurances:

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  • Aetna

  • Blue Cross Blue Shield of Massachusetts

  • Cigna

  • United Healthcare

  • Harvard Pilgrim Healthcare

  • Tufts Health plan 

  • Meritain Health

  • UMR

  • Oxford Health

  • Mass General Brigham Health Plan

  • WellSense

  • Humana

  • Medicaid (through Tufts and WellSense; not accepted through Mass General Brigham)

  • Medicare

ARENA CARE & WELLNESS

OUR MAIN LOCATION:

50 CONGRESS STREET, SUITE 620

BOSTON, MA 02109

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OUR SECONDARY FACILITIES:

400 WEST CUMMINGS PARK, SUITE 4800

WOBURN, MA 01801

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EMAIL

ADMIN@ARENAHEALTH.ORG

PHONE/TEXT/WHATSAPP 

+1 (617) 513-8568​

HOURS OF OPERATION:

MONDAY: 8:30 AM - 7:00 PM

TUESDAY: 7:30 AM - 7:00 PM

WEDNESDAY: 8:30 AM - 7:00 PM

THURSDAY: 7:30 AM - 7:00 PM

FRIDAY: 8:30 AM - 7:00 PM

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WEEKEND/EVENING CLINIC/AFTER HOURS: BY APPOINTMENT ONLY

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FOR URGENT VISITS,

PLEASE CALL AHEAD

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CONCIERGE MEMBERS ONLY:

24/7 TELEMEDICINE SERVICES

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IN CASE OF EMERGENCY, PLEASE CALL 911 OR GO TO YOUR NEAREST EMERGENCY ROOM​​

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CLICK HERE TO ACCESS OUR  PATIENT PORTAL

Doctor Using Digital Tablet

CLOSEST PARKING GARAGE:

POST OFFICE SQUARE

112 Congress St, Boston, MA 02110

CLOSEST T STATION:

GOVERNMENT CENTER

HAYMARKET STATION

NON-HEALTH & PATIENT RELATED INQUIRIES

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© 2025 by Arena Care & Wellness

FOR CLINICAL/MEDICAL INQUIRIES,

PLEASE USE THE PATIENT PORTAL.

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